INFORMATION WE MAY COLLECT:
If you use the “Contact Us” form on this website, we might see your name, email address and any other information you provide in your message.
We use Google Analytics and occasionally Facebook pixels to make note of whether our web page and ads are effective and useful. None of this information is personally identifiable. It may require, however, that cookies or beacons be placed on your computer. We don’t know how this works. You can view the Facebook or Google privacy policies if you’re concerned, but we can attest to the fact that we don’t see anything from either of these services that can be tied back to you.
Amazon, our fulfillment provider, makes available to us the first and last name of a confirmed purchaser when a BagPack ships. We generally don’t look at this information. Amazon also provides a web tool where we can contact past purchasers via email in the event of a product recall or other unusual circumstance. We cannot see your email address via this facility. Amazon provides us no other information.
WHAT WE DO WITH THE INFORMATION
If you provide personal information related to a “satisfaction guarantee” claim, we will make note of your name and possibly other contact information necessary to make good on our promise to you. We will keep this information on record as proof of warranty fulfillment. We will never sell or give your information to any third party. You will not be added to any marketing mailing lists.
CONTROLLING YOUR PERSONAL INFORMATION
If you submit information to us and would like us to take reasonable steps to remove it from our systems, contact us at firstname.lastname@example.org.